Patient Reviews

Hear What Our Patients Are Saying

We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.

Dawn and Debbie

Dawn thought her hearing loss only affected herself, so put off getting help. Then she realized her family was affected, too.


See what made Todd change his opinion about hearing aids and why he regrets he didn’t change it sooner.

Jim and Carol

Jim didn’t want to wear hearing aids because he thought the technology was “old”. He changed his mind when he heard how much hearing aid technology has changed.

Terry Testimonial – Tinnitus Treatment Solution

Hear what wearers have to say about our new Tinnitus Treatment Solution.

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 198 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very professional and accommodating staff. I really appreciated the time and patience they took with my 96 year old mother.

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Marcia Catlett, on Google

Very friendly, courtesy staff. Listens to any concerns and questions I may have and I always leave with satisfactory answers and solutions. Receive great care.

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Dianne Wright, on Google

Great interview and test. Procedure and results were completely explained to my satisfaction. Very professional and thorough.

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Skip White, on Google

Outstanding service and personal attention. Better earing test than those pushy hearing comoanies who wont take insurance but want to sell a lifetime service that should be a given

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Rick Beam, on Google

Very professional and friendly office. Made the testing of my hearing easy. Everything was very well explained. Great experience.

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Doug Wombold, on Google

Very delightful experience as I expected with Catie. Wish I had known she was at this location before now. She is a great person.

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Daryl Bentley, on Google

Truly stellar service from Premier Hearing. It took me several year’s to find them, service has been top notch.

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Ed Wieging, on Google

Catie is always friendly and professional. I had lost the volume on my left hearing aid and she corrected the problem.

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Karen Bentley, on Google

I cannot speak highly enough about my experience at Premier Hearing with Catie at the Springboro office. On my first visit she quickly put me at ease and was kind and knowledgeable. The hearing test was extremely thorough, and I was pleased to learn that a hearing device is not required at this time. She made me very comfortable with her sense of humour, and her advice was most helpful. I look forward to returning for future check-ups. Sincerely, Richard Butterfield September 26, 2023

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richard butterfield, on Google

Catie Coyel is great she is able to answer all questions and works with my Galaxy. She gives great service and is always willing to help out. No matter your race or ethnicity you are always made to feel at ease. I've with her for going close to 2 years and wouldn't change. I very much appreciate her service.

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Ted Welch, on Google

The service I received from Joe and the staff has been exceptional on every visit. The knowledgeable and friendly staff made my transition to wearing hearing aids very easy. Joe has been very thorough explaining everything to me. The patient care is top notch and it is always a pleasure seeing Joe and the staff. I highly recommend them.

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Jeff Grigsby, on Google

The audiologist was great! Very personable and explained everything about the hearing aid process. I would highly recommend!

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Sherry Eastman, on Google

Dr Joe and his staff are kind caring and friendly. Dr.Joe is very knowledgeable and thoroughly takes his time with his patients and gets your hearing aids clean and if needed, will do whatever needs to be done to correct any issue.

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Robert Butts, on Google

Have been going to Premiere Hearing for several years. Started when my mother (aged 96) needed help with her hearing. Joe was wonderful with her. Then my husband got new aides to replace his (essentially useless) pair bought elsewhere. They have made all the difference! Now I have a pair that are very helpful. Joe is great, friendly, knowledgeable, and caring. Would highly recommend him (and his lovely staff) for any hearing issues

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Anne Breden, on Google

Having a good experience with Premier Hearing. Everybody is friendly and helpful. Been to Dayton and Troy offices- easy to find. Joe has answered all my questions and has been great ordering and setting up my new hearing aids. I've been using Hearing Aids for 8 years, satisfied with my previous provider, but they didn't participate in my insurance. I've been pleasantly surprised with the ease of moving to someone new. Joe seems to be a good guy, knows his stuff and treats me right. Impressed with my new aids.

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J Moore, on Google

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.