Patient Reviews

Hear What Our Patients Are Saying

We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.

Dawn and Debbie

Dawn thought her hearing loss only affected herself, so put off getting help. Then she realized her family was affected, too.

Todd

See what made Todd change his opinion about hearing aids and why he regrets he didn’t change it sooner.

Jim and Carol

Jim didn’t want to wear hearing aids because he thought the technology was “old”. He changed his mind when he heard how much hearing aid technology has changed.

Terry Testimonial – Tinnitus Treatment Solution

Hear what wearers have to say about our new Tinnitus Treatment Solution.

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 244 reviews on Google.

Read what some of our patients have to say about our staff and our office!

It was wonderful as always. The staff creates a family atmosphere.

Reviewer Profile Photo

Mary ann Nagel, on Google

Very caring and helpful staff. The customer service was excellent and they know how to treat someone that has a hearing crisis. From somebody not knowing anything about losing your hearing to getting a lot of questions answered. Set my mind at ease thanks for your caring attitude and help and helping me select the best For my condition

Reviewer Profile Photo

Linda Rolfes, on Google

Wow! The Doc knows his stuff. Very knowledgeable and very helpful. It’s so comforting to be able to trust a professional with a part of your health.

Reviewer Profile Photo

Mac McIntyre, on Google

Always greeted with a smile! Fast efficient and always a few chuckles which can make you feel better about your day! Katie is always the best and so kind and funny and knows her stuff Highley recommend !

Reviewer Profile Photo

Julie Rosfeld, on Google

Always a great experience

Reviewer Profile Photo

Deb Beck, on Google

They are very friendly and so helpful. We use them for my mom and made us feel welcome. Answering any and all questions we had.

Reviewer Profile Photo

Deanna Vosmeier, on Google

Very profession. Al extremely helpful kind and courteous. These people know how to treat people who can't hear properly. Great access to a new hearing aid. And the Doctor explained everything very well. Very glad to have found you. Thanks for your help.

Reviewer Profile Photo

Matthew Johnson, on Google

The staff were friendly and welcoming. The Dr. was so caring about my situation and explained in detail the results of my hearing tests. After receiving my hearing aids the Doctor took the time to go over everything concerning wearing the hearing aids and how to work them!! Being able to actually hear, I don’t know why I waited so long. I learned so much in one visit about what hearing loss could affect .. I would say to anyone with this problem, DON’T wait! And this is the place to come!!

Reviewer Profile Photo

sherrie miller, on Google

As always your employees are helpful and the repair. Was fast and good.

Reviewer Profile Photo

John Hack, on Google

It is always a pleasure going to see Dr Rosengarten. He is genuinely interested in you and your family. He has been there for my family. A Dr who really cares. Thank you Joe for all you have done for me and my wife. Sincerely Jim Bailey

Reviewer Profile Photo

James Bailey, on Google

Had a great visit and the Doctor explained everything thoroughly Would recommend The staff was very friendly

Reviewer Profile Photo

Sharon VanPelt, on Google

Can’t say enough about the good customer service and friendly face of this office. Made my transition into hearing aids a pleasant experience. They know what they’re doing.

Reviewer Profile Photo

Linda Rolfes, on Google

Catie goes the extra mile to help you

Reviewer Profile Photo

Richard Grahovac, on Google

My interaction with Catie was very professional and knowledgeable in the services they could provide. Catie understands and empathizes with the struggles of hard of hearing. On more than one occasion she has gone above and beyond my expectations. Katie knows the importance of customer service, she is a valuable asset to the company

Reviewer Profile Photo

Kim Medlin, on Google

Catie is very attentive, knowledgeable and easy to talk with

Reviewer Profile Photo

Wendy Tackett, on Google

My first introduction to Premier was today. I was with Catie in the Springboro office. They were on time, friendly and courteous. She explained everything and went over using the controls both manually and with the mobile phone. Definitely would recommend them and will be using them myself.

Reviewer Profile Photo

Tom Tropp, on Google

Truly stellar service from Premier Hearing. It took me several year’s to find them, service has been top notch.

Reviewer Profile Photo

Ed Wieging, on Google

Catie is always friendly and professional. I had lost the volume on my left hearing aid and she corrected the problem.

Reviewer Profile Photo

Karen Bentley, on Google

I cannot speak highly enough about my experience at Premier Hearing with Catie at the Springboro office. On my first visit she quickly put me at ease and was kind and knowledgeable. The hearing test was extremely thorough, and I was pleased to learn that a hearing device is not required at this time. She made me very comfortable with her sense of humour, and her advice was most helpful. I look forward to returning for future check-ups. Sincerely, Richard Butterfield September 26, 2023

Reviewer Profile Photo

richard butterfield, on Google

Very good experience Staff is top notch

Reviewer Profile Photo

Joe Wright, on Google

Professional, friendly

Reviewer Profile Photo

Alice Fields, on Google

Katie was very patient and very informative with me and my elderly father. I would recommend Premier in Springboro to anyone.

Reviewer Profile Photo

Robert Edester, on Google

Joe is the best! The hearing aids are the best. My hearing improved over the first year about 40 percent ( without hearing aids). I am extremely happy about that. The longer you wait for yours the the more sorry you will be in the long run. And I love the banter. A great experience!

Reviewer Profile Photo

Jerry Couser, on Google

I totally love the doctor, he made the whole experience very enjoyable .

Reviewer Profile Photo

Dennis OMalley, on Google

Very nice and experienced. I really like how little and light they are.

Reviewer Profile Photo

Cora Mackensen, on Google

Dr Rosengarten is amazing and so are all of his staff! My husband has been going here for about a year and a half and we never leave there unhappy. My parents and my cousin also are crazy about Dr Rosengarten and he is the only Dr they trust for their hearing and hearing aid care!

Reviewer Profile Photo

Deshurae Butts, on Google

Absolutely would refer this office! The Dr. has been very helpful in explaining every detail of my new hearing aids, also taking the time to get them to custom level. I am so excited to hear with celerity and be able to have a normal conversation. They staff and Dr.Joe go above and beyond any other! Saying Thank you is not enough for the joy it has brought myself and family.. I hope I can encourage someone not to wait so long as I did, and get the help you deserve, hearing is a beautiful sound❤️

Reviewer Profile Photo

sherrie miller, on Google

Dr Joe is a fantastic hearing specialist and a great customer service specialist HE MADE MY HEARING ORDEAL SPECIAL

Reviewer Profile Photo

Reynolds HELEN, on Google

The personal service that you receive at Premier Hearing Healthcare is the Best that anyone could ask for!! I would and have highly recommended them to anyone that com in contact with that would benefit from their Great Personal Service. Sincerely, Bob Keppel

Reviewer Profile Photo

Bob Keppel, on Google

Great service and great people.

Reviewer Profile Photo

fred whaley, on Google

Very personable and knowledgeable. Worked directly with my health insurance, making it very easy on my end. I felt like the hearing test was more inclusive than previous tests elsewhere. I just received the new appliances and am very pleased.

Reviewer Profile Photo

Tim Francis, on Google

Very friendly and helpful. Appreciate the service.

Reviewer Profile Photo

Loretta Mikel, on Google

Excellent care. Professional and friendly. Very accommodating when necessary.

Reviewer Profile Photo

Spy Glass, on Google

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.